FAQs

Payments

I accept payment through PayPal, so you can use whatever payment source your account is linked to.  If you don't have a Paypal account, you can still use your credit card without signing up!  Convenient and Secure!

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Shipping

Most items are one-of-a-kind and as such are ready for shipment, usually within 1-2 business days. Made-to-order products will include an estimate of turnaround time within the description.

U.S orders are shipped either via USPS Standard Mail ($3.00 + $0.50 for each additional item) or 2-Day Priority Mail (small box flat rate $5.50).    

International orders ship via USPS first class mail ($8.00 + $0.50 for each additional item).  Please allow 2-3 weeks for delivery.

All items are wrapped carefully and securely. 

Returns

All my items are handcrafted/fabricated by me...not mass-produced.  As such, most are of a one-of-a-kind, or limited edition variety.  I strive to create beautiful, unique, and lasting jewelry items and components.  If you are not “over the moon in love” with your Melismatic Art Jewelry purchase, please contact me within 7 days of delivery so that we can work out an arrangement for a refund, store credit or replacement.   Shipping fees are non-refundable.  Return packages must be insured and include delivery confirmation.  

Privacy

Your privacy is important and will not be shared or sold under any circumstance.  You will only receive emails from Melismatic Art Jewelry to confirm your order and shipping information, or unless you have signed up to receive our occasional newsletter.